Toshiba & IBM (4690 / SurePOS) POS & ATM Parts

When IBM divested its retail business to Toshiba in 2012, the SurePOS and 4690 product lines transitioned to Toshiba TEC and stayed in service across most of the world's tier-one grocery and big-box retailers. A decade-plus later, those terminals — 4900-545, 4900-785, SurePOS 500/700, AnyPlace POS — are still on the line at tens of thousands of lanes. Our inventory focuses on the failure-prone serviceable parts: thermal printheads, mainboards, MSR readers, PSUs, fans and displays, all cross-referenced to the original IBM/Toshiba FRU numbers. We ship OEM stock, refurbished pulls and quality aftermarket, with the part-source clearly noted on every product page.

Major product families

SurePOS 4900-series terminals

Industrial all-in-one and box-and-monitor configurations widely deployed in grocery and quick-serve restaurants. Common parts demand: mainboard pulls, PSU swaps, touchscreen overlays, integrated MSR replacement.

SurePOS 500 / 700 family

Compact POS workstations targeted at smaller-footprint retail. We stock interface cards, drive caddies and matching peripheral parts (cash drawer cables, customer-facing displays).

AnyPlace POS terminals

Toshiba's modular line that combines a tablet head with retail-grade peripherals. Replacement displays, charging bases and cable harnesses available.

TEC TRST-A10 / A15 receipt printers

The thermal-receipt sibling to the SurePOS line. Replacement printheads, cutter assemblies and interface cards — our most-requested Toshiba printer parts.

IBM 4694 SureOne keyboards & 4820 displays

Legacy IBM-branded peripherals that remain in service. Programmable keyboard layouts, key-lock cylinders, customer-facing VFD displays.

Browse Toshiba & IBM (4690 / SurePOS) parts by category

Thermal Print HeadsPOS TerminalsMainboards & MotherboardsPOS KeyboardsDisplays & MonitorsTOSHIBA/IBM POS Terminal And Repair Parts

Frequently asked questions

Is Toshiba TEC still supporting the 4690 / SurePOS line?
Toshiba TEC officially supports the most recent SurePOS revisions, but parts inventory for 4900-series and earlier has thinned significantly. Practical service of these terminals now relies on refurbished pulls, quality aftermarket parts and inter-channel sourcing — our core business.
Will an IBM-labelled 4694 keyboard work on a Toshiba SurePOS terminal?
Yes. Even after the 2012 transfer to Toshiba, the underlying hardware (and FRU numbering) stayed consistent. IBM-stamped and Toshiba-stamped peripherals are physically and electrically interchangeable within the same model generation.
How do I find the exact model of my Toshiba/IBM terminal?
The model number is on a label on the bottom or rear of the unit, in the format 4900-Cxx or 4810-Dxx. Sub-models matter for fitment — a 4900-545 and a 4900-785 share form factor but use different mainboards. If you're unsure, send a photo of the label via our Quote form and we'll cross-reference within one business day.
Does 4690 OS still run in production?
Yes, particularly in tier-one grocery and big-box retail chains where the application stack was built on 4690 OS over many years. Migration to Windows or Linux POS is a multi-year program, so demand for 4690-compatible parts remains real.

Need Toshiba & IBM (4690 / SurePOS) parts not listed on the site?

Send us the OEM part number or a photo of the device label — our parts team responds within one business day with availability and price.

Request a Quote